As Front Desk Receptionist at Johari Rotana Hotel you will handle guest guest in and check out of guest through handling phone calls and ensuring phone calls and ensuring all guest requests received are completed to the best possible guest satisfaction
POSITION: Front Desk Receptionist
Duties and responsibilities
Checking guest in an efficient and friendly manner
Ensuring all guest are escorted to the room on arrival
Checking out guest at end of stay
Maintaining balanced bank assigned by hotel
Handling all guest interactions with the highest level
Utilizes variety of computer systems to check guest in and out
Ensuring all guest itineraries are prepared as per guest request
Ensuring all wakeup call requests are attended to as per guest request
