Website Emirates Tanzania
Airline company
Emirates Tanzania is looking for Airport Services Agent to join their working team in Dar es Salaam. You will work under the direction of Airport Services colleagues to present Emirates and Enhance customer services to the both arriving and departing customers. You will ensure all operations are completed in specified time as per criteria
POSITION: Airport Services Agent
Duties and responsibilities
- Provide h3al0 to customers on arrival and departure
- Coordinating the Airport operations of chauffeur driven limousines for customers
- Monitoring the arrival immigration problems
- Help in preparation and completion and statistical information
- Give cover in absence of Senior team members
- Help dealing 2ith problems eg delays , disruptions.
- Ensuring eligible customers are provided with accommodation
- Monitoring baggage delivery performance against agreed standard
- Support and cover the Emirates tickets desk function
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QUALIFICATIONS
- Minimum Olevel or equivalent, and must have completed relevant and recognised professional training course in customer service and ground operations
- Knowledge of basic fares and ticketing world be advantageous
- Experience of two years in airline industry
- Fluent in English and local language
To apply for this job please visit tas-ekgcareers.taleo.net.